BlackBerry Knowledge Base

How to integrate iCloud contact, calendar, or email accounts on the BlackBerry 10 smartphone

Article Number: 000033812 First Published: August 15, 2015 Last Modified: March 29, 2016 Type: Support

Environment

  • BlackBerry 10 OS
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Overview

Sync features that accompany iCloud and Apple ID accounts utilize IMAP, CalDAV, and CardDAV. These accounts can be integrated on the BlackBerry 10 OS.

To integrate an iCloud account that uses an iCloud.com email address:

  1. From the home screen, swipe down from the top bezel and select Settings > Accounts > Add Account > Email, Calendar and Contacts.
  2. Enter the @icloud.com email address and select Next.
  3. Enter the @icloud.com email password and click Next.
  4. Enable the items to be synchronized (Email, Contacts Calendar).
  5. Select Done.

If iCloud is used for synchronization but an @icloud.com email address is not used, or is not enabled, calendar and contact sync can still be integrated on BlackBerry 10 OS and BlackBerry PlayBook OS, however to integrate these, advanced integration steps need to be used instead of the above steps. The email address associated with the Apple ID must be used. To integrate this method, use the steps below.

Note: If either an @me.com or @mac.com email address are being used, integrate as an @icloud.com address (for example, Instead of using user01@me.com, use user01@icloud.com). Apple has aliased @me.com and @mac.com email addresses so they will still receive emails, but any outgoing email will appear as the @icloud.com domain.

To integrate an iCloud account that does not use an iCloud.com email address follow the below steps to:

Integrate iCloud contacts using CardDAV:

  1. From the home screen, swipe down from the top bezel and select Settings > Accounts > Add Account > Advanced > CardDAV.
  2. Enter Description (for example: iCloud or the iCloud.com email address).
  3. Enter Username as the either the Apple ID or iCloud.com email address.
  4. Enter Email Address as either the Apple ID or iCloud.com email address .
  5. Enter Password as the Apple ID password.
  6. Enter Server Address as contacts.icloud.com
  7. Select desired Sync Interval from the drop-down menu.
  8. Select Done.


Integrate iCloud calendar using CalDAV:

  1. From the home screen, swipe down from the top bezel and select Settings > Accounts > Add Account > Advanced > CalDAV.
  2. Enter Description (for example: iCloud or the iCloud.com email address).
  3. Enter Username as either the Apple ID or iCloud.com email address.
  4. Enter Email Address as either the Apple ID or iCloud.com email address .
  5. Enter Password as the Apple ID password .
  6. Enter Server Address as caldav.icloud.com or p03-caldav.icloud.com (If an error returns showing the device couldn't connect to p0#-caldav.icloud.com return to the Caldav setup screen and change the server name to reflect the unique number representing the # symbol. This number could be 1-9 depending on what the return message is. Example: p05-caldav.icloud.com or p04-caldav.icloud.com)
  7. Select desired Sync Interval from the drop-down menu.
  8. Select Done.

Integrate iCloud Email using IMAP:

  1. From the home screen, swipe down from the top bezel and select Settings > Accounts > Add Account > Advanced > IMAP.
  2. Enter Description (for example: iCloud or the iCloud.com email address).
  3. Enter Display Name as the name that sent email will display from (for example: Justin Jones)
  4. Enter Username as the iCloud.com or @me.com email address email address.
  5. Enter Email Address as the iCloud.com or @me.com email address email address.
  6. Enter Password as the Apple ID password .
  7. Enter Server Address as imap.mail.me.com
  8. Enter Port as 993
  9. Under Encryption drop-down menu select SSL.
  10. Enter SMTP Username as the iCloud.com or @me.com email address.
  11. Enter SMTP Server Address as smtp.mail.me.com
  12. Enter SMTP Port as 587
  13. Select desired Sync Interval and Initial Retrieval Amount from the drop-down menus.
  14. Select Done.

Note: If the iCloud Email account does not integrate using the above settings, complete the steps again, but under the SMTP Encryption drop-down list select Start TLS.

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Additional Information

BlackBerry 10 OS does not support other iCloud sync services like Photos or Bookmarks.

This article contains information previously documented in KB34323.

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